JSF

Reservation

Book A Table

BOOKINGS ARE CLOSED UNTIL FURTHER NOTICE. RESTAURANT DINE IN WILL REOPEN SOON! PLEASE STAY TUNED!

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ADVICE & GUIDELINES

Book a table now in our Japanese Dining restaurant in Paisley, with a perfect ambience to complement Japanese cuisine personalized to cater to you round the clock.

Terms & Conditions

» Are large groups required to pay a deposit in advance?
 
For group bookings (7 or more), you will be required to secure your reservation with a credit/debit card. No money will be taken from your card at the time of booking. However, please be aware that if you fail to cancel your booking or to inform the restaurant of the reduced number in attendees 24 hours prior to the reservation, we reserve the right to charge your card £5 per person for ‘no show
 
» Can customers visit our restaurants without making a reservation?
 
We can be extremely busy, especially at weekends and during bank holidays, but we do our best to accommodate our customers on a first come, first served basis. Sadly, some customers may be disappointed by the wait and we apologies for that but cannot guarantee a table at busy times. We therefore ask large groups, or those attending for a special occasion, to book in advance to avoid disappointment.
 
» Can you make a reservation by telephone?
 
Yes of course you can. However, our telephone lines are extremely busy and we cannot guarantee that you are able to get through immediately. Alternatively, please attend the restaurant in person or make a reservation online on our website. Click link.
 
» How long is my table reserved for?
 
Your booking confirmation will secure your table reservation for up to 15 minutes from the reservation time. Thereafter, your reservation will be treated as null and void. We will, however, use our best endeavours to provide you with an alternative table as soon as we can. If some of your guests are running more than 15 minutes late, then please inform the receptionist immediately so that alternative arrangements can be made to accommodate you as soon as your guests arrive.
 
» How long is my table available for?
 
Your booking ensures that a table will be available to you for a maximum of 1 hour and 45 minutes during our busy times.
 
» Can I bring my own food or drinks to the restaurant?
 
No food or beverages except those supplied by JAPAN STREET FOOD restaurant may be consumed within the premises. If you are having a party at JAPAN STREET FOOD and would like to bring your own cake please inform the receptionist at the time of booking. As an outside food celebratory cake is a liability, as well as an extra service requiring occasion, therefore the restaurant reserves a right to charge a ” cakeage” fee of £10 on the bill. Restaurant servers will provide extra plates and fruit decorations for your celebratory cake and light candles to bring it out while singing Happy Birthday song to the birthday person. Unfortunately, we cannot allow silly string, party poppers or any type of confetti in the restaurant.
 
» Can I make a change to the number of guests attending?
 
If your numbers are increasing or decreasing, please give us at least 24 hours notice so that we can try to accommodate any changes. Please note that any substantial increase in guest numbers is subject to availability. Because your contract is directly with the Restaurant any queries or concerns that you may have in connection with your restaurant table
booking should be addressed directly to the Restaurant via the details set out in the confirmatory email

CANCELLATION AND REFUNDS

» Can I cancel my reservation?
 
If you wish to cancel your booking, please click on “cancel my booking” in your confirmation e-mail. Please be aware that if you fail to give us 24 hours notice prior to the reservation for groups of 10 or more, we reserve the right to charge your card £5 per person for “no show”. Alternatively, you can call the restaurant and cancel the booking over the phone.
 
» Can the restaurant cancel your reservation?
 
We reserve the right to cancel a booking, but this of course will be without any liability to you. We have, at any time for any reason without prior notification to you, the right to terminate or restrict, suspend or terminate your access to any or all of the System if we believe that you are misusing the System or if you are in breach of these User Terms.